THESE TERMS AND CONDITIONS DO NOT AFFECT YOUR STATUTORY RIGHTS.
The website www.mumandyou.com ("the Website") is owned and operated by Q River Ltd. trading as “Q River”. References to "we", "us", or "our" are references to Q River. We are a company registered in England and Wales (company number 10312738) and our address for correspondence is given at the end of our Terms and Conditions.
What we collect and store
We may collect and store information from the following sources:
Information you give us.
We require you to register to use our services. When you do, we’ll ask for personal information, like your name, age or contact details.
Information we get from your use of our services.
We collect information about the services that you use and how you use them, for example when you subscribe to one of our services, read a blog post or view and interact with our ads and content.
Information we get generate from our services.
We store information that we generate from our analysis of the data you and other users of our services have provided and in connection with your use of our services, such as products you have bought or services you have subscribed for.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
You will receive marketing communications from us if you have requested information from us or purchased products or services from us, or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have expressly consented to receiving that marketing be email and/or sms text messaging. You can ask us to stop sending you marketing messages at any time by following the unsubscribe link on the message or contacting firstname.lastname@example.org. Where you opt-out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product or service purchase, warranty registration, product or service experience or other transactions (which we will continue to process in order to perform a contract with you or as a result of our regulatory or legal obligations).
Internal record keeping.
We may use the information to improve our products and services, including analyses of data we have collected or stored.
We may periodically send emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Logs and other data are used to troubleshoot the services; detect and protect against error, fraud or other criminal activity.
What Data May be Shared With Third Parties?
We don’t sell any data that could identify you, we only share data when it is necessary to provide our services, when the data is de-identified and aggregated, or when you direct us to share it.
Data That Could Identify You
Personally Identifiable Information (“Personal Data”) is data that includes a personal identifier like your name, email or address, or data that could reasonably be linked back to you. We will only share Personal Data under the following circumstances:
- With companies that are contractually engaged in providing us with services like order fulfilment, email management and credit card processing. These companies are obligated by contract to safeguard any Personal Data they receive from us.
- If we believe, after due consideration, that doing so is reasonably necessary to comply with a law, regulation, or valid legal process. If we are going to release your data, we will do our best to provide you with notice in advance by email, unless we are prohibited by a court order from doing so or where the request or legal process is directly related to a regulatory investigation. In the latter case, we will ensure user information we disclosed is treated as confidential.
Data That Does Not Identify You (De- identified Data)
We may share or sell aggregated, de-identified data that does not identify you for research or in services provided under our corporate registrations. When we provide this information, we take legal and technical measures to ensure that the data does not identify you and cannot be associated back to you.
Data that You Direct Us to Share
You can revoke your consent to share with the third party at any time in your user account settings.
Other ways you may share your data
To post to our community message boards, you’ll be asked to create a community username that’s separate from your Mum&You username. This community username will be posted next to any comments you publish on community message boards.
Contests and Giveaways
Controlling your personal information
We may use your Personal Data to send you promotional information about third parties which we think you may find interesting, if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Customer Support at Mum and You.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us at Customer Support as soon as possible at the below address. We will promptly correct any information found to be incorrect.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
The Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Credit card privacy
Your payment card details together with your payment details when you registered the payment card may be held on our system. We do our utmost to ensure the security of these details. We store your payment information when you register with us to enable automatic payment for regular orders. Your payment card details are encrypted, stored and processed by a fully PCI compliant third party provider.
Please contact us at: email@example.com or write to us at: 1-3 Heritage Walk, Kew Bridge Road, Brentford TW8 0EF GB
Registered Office Address - C/O Simons Muirhead & Burton, Llp, 89-91 Newman Street, London, United Kingdom W1T 3EY
Updated on 15th February 2022